This research, commissioned by Charity Business (providers of outsourced services to the
charity sector) in the summer of 2008, looks at the potential use of
outsourcing in the voluntary sector, particularly in light of the current
economic climate.
Mark Freeman, CEO of Charity Business, says, "With our clients realising
an average saving of 40% on their back office costs, these figures could mean a
total of £136 million extra for charitable activities."
The research found that several functions are already routinely outsourced
by the sector, including training, financial advice, annual accounts
preparation and IT, particularly amongst charities with incomes between £1-5
million.
Whilst 76% of those surveyed thought outsourcing might have an important
role for charities in the current financial climate, there was some
apprehension about the risks involved. Identifying suitable providers, impact
on the charity's reputation, relationships between external and internal staff,
were amongst the risks put forward.
The advantages of outsourcing, such as gaining additional expertise, freeing
up resources to focus on their mission for example, were acknowledged. A key
finding however was that many charities have simply not considered outsourcing,
perhaps due to the limited amount of information available on the subject.
To address the significant gap in information, a number of suggestions are
put forward, including the development of clear and accessible information on
what is available, and promoting access to information amongst infrastructure
and membership bodies.
Click below for a full summary of the report. A copy of the full report and
results can be obtained from Charity Business by calling 01793 554204 or by
emailing marketing@charitybusiness.com.