One of the great, unanswered questions in business is how much a leader needs hands-on, nuts-and-bolts knowledge of the core business. Who would most likely lead the company to success - the technical expert or the polished generalist? This research examines how much genuine expertise is an advantage in the succsesful running of a business, and how simply being a capable manager may not be sufficient.

The corporate social responsibility (CSR) or sustainability debate has particular relevance to the gambling industry given the shift towards focusing on encouraging wellbeing in society. Governments and regulators are also becoming increasingly focused on the online industry to ensure gambling offerings uphold socially responsible standards that protect players.

Cass Knowledge video library 2010-2011

Interest in the outcomes of flexible working arrangements dates from the mid 1970s, when researchers attempted to assess the impact of the introduction of flexitime on worker performance.