Innovation and the critical role of supplier support - the case of the Tyrell P34

In the 1970s an innovative design of car threatened to achieve dominance in Formula 1, but was stymied by lack of supplier support. Paolo Aversa discusses the history of the Tyrell P34, a case which confirms the critical importance of strategic suppliers to innovation in industry.

Updated: 07/01/2015
Comments: 116
Views: 3,937

Challenge and Opportunity - The impact of the RDR on the UK's market for financial advice


Andrew Clare

 et al.

After a development period of six years, the implementation of the Retail Distribution Review (RDR) was completed on 31 December 2012. The implementation of RDR will usher in several important changes to the financial advice landscape. Cass Business School and BNY Mellon have collaborated on a study to examine the consequences of RDR on the adviser community; one of the first on this topic.

Updated: 02/01/2015
Comments: 23
Views: 9,660

Why do Partner Relationship Management Systems fall short of expectations?

For industries where resellers constitute a significant part of the downstream supply chain, partner relationship management (PRM) systems have been proclaimed as having significant potential for supporting seller-reseller relationships and improving profits. By using these systems, companies strive to build more productive supplier-partner relationships while streamlining processes that run across suppliers, partners and customers. This has led to a rise in the implementation of these systems, yet performance improvements have not been consistently realised. In light of this, Dr. Chris Storey and Dr. Canan Kocabasoglu-Hillmer set out to investigate whether the performance of PRM systems were related to how suppliers provided oversight of their partners.

Updated: 16/07/2013
Views: 2,922

Increasing your Return on Investment through Data Analytics infrastructure

Every CFO wants more for their money. One way of increasing returns from smaller media spend is to ask for investment that provides return on infrastructure via data analytics. Professor Vince Mitchell discusses how investment in data analytics infrastructure can aid understanding of the causal links between marketing KPIs and revenue, which makes demonstrating ROI and effective allocation of resources to a CFO much easier.

Updated: 15/07/2013
Views: 2,600

The Visible Hand of Consultants in the Construction of Markets for Virtue

Despite the resurgence of Corporate Social Responsibility (CSR), little is known about the social construction of CSR markets. This paper looks at the visible hand of management consultants in the creation of markets for virtue. It sheds light on three distinctive roles played by CSR consultants: as social and environmental issues translators, market boundary negotiators, and responsive regulation enactors. These roles clarify the regulative dynamics underlying CSR commodification and advance our understanding of consultancy work in the CSR domain.

Updated: 15/07/2013
Views: 2,201

The Importance of Human Capital Analysis: Risk, Ambiguity and Uncertainty


Chris Rowley

 et al.

After recent corporate failures, investors demand to know more about how great a factor the human element is as a key indicator of risk and of potential future value in firms.

Updated: 06/01/2015
Comments: 20
Views: 2,565

Who's in charge? Exploring leadership dynamics in professional service firms

This research represents a ground-breaking, in-depth study into leadership dynamics in professional service firms. It examines how leaders of these firms exert their influence, and analyses how they enact and resolve internal power dynamics.

Updated: 03/01/2015
Comments: 4
Views: 2,746

How to attract Generation Z - social media and the students of the future

Universities need to appeal to younger age groups through the media they understand: the social kind. Professor Vince Mitchell pinpoints the benefits and means of sowing the seed of interest in education in the generation born since 2001.

Updated: 03/01/2015
Comments: 12
Views: 3,229

Marketing's Lost Role - reclaiming revenue management


Vincent Mitchell

 et al.

Marketing has largely ceded control of demand management and revenue analysis to departments with less knowledge of customers and markets. This research outlines causes for poor revenue analysis, and how marketers might reclaim control of this important aspect of business.

Updated: 03/01/2015
Comments: 10
Views: 1,904