Creative Industries

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Confused about your brand? You might not be but your consumers certainly are...
Author(s): Professor Vince Mitchell is interviewed by Dr Caroline Wiertz
Topic: Marketing and Customer Strategy Industry: Consumer and Retail Type: Video and Podcast

Consumer confusion is a strange phenomenon within the business world, and Vincent-Wayne Mitchell, Professor of Consumer Marketing at Cass Business School, is the "absolute authority" on the subject. This is a video Q and A with Vince Mitchell conducted by Caroline Wiertz. Both are Cass Experts. Inculded is the transcript and a summary of the key points.

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Updated: 06/09/2010 | Comments: 0 | Rating: Not yet rated | Views: 769 | Embedded playable media content

Strategy process in the creative industries
Author(s): Professor Joe Lampel is interviewed by Dr Ajay Bhalla
Topic: Strategy Industry: Creative Industries Type: Video and Podcast

Joseph Lampel, is Professor of Strategy at, and one of the "leading stars" of, Cass Business School. Senior Lecturer in Information and Knowledge Management. This is a video Q and A with Professor Joe Lampel conducted by Dr Ajay Bhalla. Both are Cass Experts. Inculded is the transcript and a summary of the key points.

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Updated: 05/09/2010 | Comments: 0 | Rating: 4/5 | Total ratings: 5 | Views: 1137 | Embedded playable media content

Conceptualizing and measuring the monetary value of brand extensions: the case of motion pictures
Author(s): Thorsten Hennig-Thurau and Caroline Wiertz, Cass Business School
Topic: Marketing and Customer Strategy Industry: Creative Industries Type: Video and Podcast

Conceptualizing and measuring the monetary value of brand extensions:the case of motion pictures

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Updated: 06/09/2010 | Comments: 0 | Rating: Not yet rated | Views: 671 | Embedded playable media content

Accounting, valuation and duration of football player contracts
Author(s): Gilad Livne, Cass Business School
Topic: Accounting Industry: Creative Industries Type: Research Papers

We use a unique setting of the UK football industry as a laboratory to examine howfirms invest in employee training programmes to increase their human capital and firM productivity. Specifically, we ask: does investment in purchasing football player contracts pay off?

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Updated: 06/09/2010 | Comments: 0 | Rating: Not yet rated | Views: 421

Social capital production in a virtual P3 community
Author(s): Charla Mathwick, The School of Business Administration, Portland State University, Caroline Wiertz, Cass Business School, Ko de Ruyter, Maastricht University, Faculty of Economics and Business Administration
Topic: Marketing and Customer Strategy Industry: Communications and High Tech Type: Research Papers

Consumers usually derive value via individual transactions, from the use value of the information, goods and services that they obtain. However, in their article "Social Capital Production in a Virtual P3 Community," Caroline Wiertz, senior lecturer in marketing at Cass Business School, City University, London, and her co-authors, Charla Mathwick and Ko de Ruyter suggest that, consumers are enhancing the value from individual transactions, and obtaining additional value from the social aspects of participating in a group such as an online community or social network.

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Updated: 03/09/2010 | Comments: 0 | Rating: Not yet rated | Views: 453

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